FAQ

FAQ

When will my pre-order arrive?
Estimated delivery is June 2026. We’ll email updates as production and freight milestones are hit.

What’s included in my $299 pre-order?
Your pre-order includes the complete KICKA Footy setup:

  • KICKA Couch
  • KICKA Silent Footy
  • KICKA Pillow
  • Free delivery* (see Shipping & Pre-Order Policy)

Is this a special pre-order price?

Yes. This $299 pre-order price is a special early release offer for the first production run of KICKA.

This pre-order:

  • Secures priority access to the first production
  • Includes bonus items at no extra cost
  • Is limited in quantity for the initial run

Future production runs may be priced differently and may not include the same bundle.

Is this a Kickstarter campaign?
Kicka was originally planned as a Kickstarter project, and the early support helped validate the product.

As development progressed, we decided to move the launch directly to our own store so we could offer clearer ordering, better customer support, and a more streamlined experience for customers.

The product, timeline, and pricing remain the same — this pre-order simply allows us to manage the first production run more directly.

Why is delivery so far away?
We’re producing the first run after the pre-order window closes. That includes manufacturing, quality checks, and freight to Australia.

Can I change my delivery address later?
Yes. If you move, contact us and we’ll update your address up until dispatch.

Can I cancel my pre-order?
Yes — see our Shipping & Pre-Order Policy for the cancellation and refund terms.

How does free delivery work?
We offer free delivery to most Australian locations. For some remote/regional areas, a surcharge may apply — we’ll contact you if that’s the case.

Is it safe for indoors?
Yes — KICKA is designed for safe indoor footy play when used as intended, and the Silent Footy is soft and quiet for inside.

Do I need tools to set it up?
No tools. It’s designed to reconfigure quickly from couch mode to goals mode.

Is the Kicka Couch a full couch?
The Kicka Couch is designed first and foremost as an indoor footy play system.

When stacked, the components form a couch-style setup that’s ideal for resting, lounging, or storage between games. For best stability, it’s designed to be positioned against a wall when used in couch mode.

The modular design keeps the system lightweight, safe for indoor play, and easy to reconfigure between couch mode and footy mode.